Have you ever gotten a text message that is obvious spam, and it’s asking you to reply STOP to cancel, but you’re hesitant to do so knowing that you may confirm your identity to the spammer?
We’ll show you how not only to stop text message scam from coming through, but how to prevent your wireless account from being charged a monthly fee, how to report these numbers to your phone provider, and how to be reimbursed for the text charges themselves.
This will take you to a Manage Mobile Purchases & Downloads page, where you’ll see your purchase history.
Adjust the date ranges and go back in time to make sure there aren’t any subscription charges you missed.
Once you do so, not only will AT&T be notified and be able to take action against this scammer, they will also reimburse your account for this message so you won’t be charged for it.
A growing concern for mobile phone users is the rise in text message spam over the last few years.
Here’s an example of a text message scam you may receive.
The sender may be listed as a full phone number, or as an SMS Short Code.
Under the Bill Summary, browse down to each phone number, and click on the “ ” icon next to “Monthly Charges.” This will expand your monthly charges and show you the details you need to see in order to spot the fraudulent subscriptions, as illustrated below: Here you can see the line item AT&T Monthly Subscriptions towards the bottom.
As you’ll see in the description, you can visit att.com/mobilepurchases to learn all about mobile purchases and how they work.
To actually cancel and dispute these charges, either call AT&T or visit this page: att.com/db.
If you don’t reply STOP, you may well end up with a recurring monthly charge on your account.
The way these services work is that they offer you a “trial” service, which really is just a regular text message loaded with some useless junk, and they then attempt to charge you if you don’t cancel (i.e. With AT&T, at least, this is how the process works. The worst part is that the recurring charges are very difficult to spot on your bill, so you may well end up paying the .99/ month extra for months without realizing you’re being scammed.